Shipments and returns

Image packaging sous-vêtements Le Beau Tom


Packing and Shipping

Your package matters to us and we take care of it.

As soon as we receive your order, the underwear is packed in Portugal. We have opted for zero-surplus packaging for obvious ecological reasons. The envelope used is 100% compostable. Tissue paper is also recyclable or compostable.

The package slips everywhere... so it is easily delivered to your mailbox. We will soon be setting up delivery in the Mondial Relay area.

Shipping is launched within 48 hours of order confirmation. The cost of the shipment is passed on to the sale price, so to minimize its impact, we have chosen a classic postal transport (with tracking number). As shipments are made from Portugal, it takes 5/8 days for delivery to your mailbox.

- European Union transport (including UK): Free delivery

- USA Transport: Free delivery for all orders above 30 euros. 6 Euros for all orders under 30 euros

Returns

For hygienic reasons, we do not take back the underwear sent. Take care to select the correct size using our size guide.

If despite everything, you encounter a problem with your order, do not hesitate to contact us, we will find a solution to satisfy you.